Knowledge base
Frequently Asked Questions
Concise answers to durable questions about launch coverage, access, data, research, and support.
Which markets are included?
Chronoverse covers exactly EUR/USD, EUR/JPY, EUR/GBP, EUR/CHF, and €STR. €STR is a benchmark rate, not a currency pair. Editorial research may discuss other subjects without adding them to the product.
What is the difference between Free and VIP?
Both use the same canonical five-product truth. Free presents the Lite projection; verified VIP access presents the Deep projection in protected Market Rooms. See Pricing for the current commercial boundary.
Is the data live or intraday?
No. The launch surface uses official ECB daily reference-rate observations for the four FX products and the official ECB €STR series. It does not present streaming, tick, intraday, or OHLC data. See Freshness & Availability.
Can I purchase or manage VIP on this site now?
VIP checkout is available from Pricing at $15.99 monthly or $150.99 annually after you authenticate. Eligible authenticated customers with a trusted persisted customer mapping may access Lemon Squeezy-hosted subscription-management controls through Billing. Portal availability is conditional. Opening or returning from the portal does not grant VIP access; payment and entitlement remain based on trusted persisted subscription facts. The Account page verifies identity and displays the access state trusted by the server.
Is standalone research included with VIP?
No. VIP membership and standalone research are separate offerings. Standalone research is available from the Chronoverse research storefront.
Where can I ask for help or report an error?
Use Contact for account, access, billing, research-source, correction, sponsorship, or collaboration inquiries. Do not send passwords, one-time sign-in links, card numbers, or other secrets.